Does anyone have any questions? FAQs around water supply in CHB.
The experience of “dirty water” is due to the presence of very minute amounts of soluble compounds of iron and manganese that gradually builds up as a coating on the pipe wall. When the normal flow of water is disrupted for any reason – such as during a maintenance shutdown, a sudden break in the pipeline or use of the street fire hydrant - the iron and manganese is re-suspended in the water, causing a brown discoloration.The water is still completely safe even though its appearance might suggest otherwise. Usually the discoloration will gradually clear of its own accord, but in severe instances Council may need to assist residents by flushing the mains in the street to restore clear water. Please phone Council on 06 857 8060 (24 hour service) and let us know if you are experiencing discoloration issues so we can assist you.
This may be due to air trapped in the pipe under pressure, which expands suddenly when the tap is turned on. This can happen when the normal flow of water is disrupted for any reason, such as during a maintenance shutdown. The solution is to leave several cold water taps just turned on slightly, allowing the trapped air to be safely bled from the line. If the problem persists, please contact Council on 06 857 8060 (24 hour service).
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