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Local ServicesNgā ratonga ā-rohe

A comprehensive list of support services available in the district.

Local Services

For a more comprehensive list of support services available please use one of the two links below, using the search bar at the top of the page to assist you with your inquiry:

Support services:

Health services: 


Age Concern is an independent, charitable, not-for-profit organisation with the mission of working together to promote the quality of life and well-being of older people. Age Concern New Zealand is a federation of local Age Concern Councils, which each provide information and services in cities and most major provincial towns around the country.

Address 3 Porangahau Rd
Phone +64 6 858 9158
E-mail address
National website Age Concern



+64 6 878 6875


+64 27 534 4779



Mission Statement:

The Central Hawke's Bay Budget Service will provide specialised budget advice to families of the community for their own needs and lifestyle; with education in money management the ultimate aim.

The service will maintain a friendly, co-operative spirit and have regard for its links with the community.

Contact Carmel Thompson

+64 6 858 8196


+64 6 858 7089


Ruataniwha Street


CHB Budget Services

Offers encouragement and practical support to cancer patients and their families.
Please phone:

Jenny Schaw

HB Cancer Society

+64 6 876 7638

CAB provide free, confidential, impartial advice and information to anyone in the community that may need help. No problem too big or small. Trained volunteers will assist with your enquiries.

Hours are Monday - Friday 9. am - 4pm.

In conjunction with the HB Law Society CAB also provide free legal service at the Hastings Bureau on Saturday mornings from 9.30 - 10.30 am except on public holiday weekends. No appointment necessary, just first come first served.


06 878 0525





112 Queen St East, Hastings. (Opposite the Hastings Health Centre).

Central Connect Whare Manaaki provides post crisis counselling, Primary Health Organisation funded counselling, home based social work support, and family violence intervention, and Strengthening Families work. Our staff are fully qualified and members of their professional bodies, and our services are free for clients who meet our contract criteria.

Address 125 Ruataniwha Street

Jackie Aitchison (Manager)

Phone +64 6 858 9891
Hours 9.00am – 4.30pm

 You can find out more information by going to the Central Connect Website

Heartland Services is a government initiative designed to improve access to Government Services for rural and provincial New Zealand.  There are two parts to Heartland Services:

  1. Service Delivery Centres through which Government Services can be provided when departmental representatives are available
  2. An outreach service in which several different Government Agencies will synchronise visits to remote communities in order to provide a face to face service.
Address 125 Ruataniwha Street

Wendy Whelpton (Co-Ordinator)

Phone +64 6 858 9891
Hours 9.00am - 4.30pm

Full details for Waipukurau Heartland Services can be found on the  Heartland Service website.


+64 3 474 7000


23 Northumberland Street, Waipukurau


+64 6 843 72 80

Website Napier Family Centre


+64 0800 667 693

+64 0800 NOPOWER

Victim Support helps people to be in control of getting their lives back on track and ensures they get the services they need and their rights upheld. Our free service provides emotional and practical support, information, referral to other support services and advocacy for the rights of victims. This support helps victims find strength, hope and safety in the face of grief and trauma at what may be the worst time of their life.


 +64 0800 842 846

 +64 0800 VICTIM




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While every endeavour has been taken by the Central Hawke's Bay District Council to ensure that the information on this website is accurate and up to date, Central Hawke's Bay District Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Central Hawke's Bay District Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

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