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Central Hawke’s Bay District Council Services and Facilities to Recommence under Alert Level Two


Central Hawke’s Bay District Council will be resuming many of its facilities and services at the commencement of Alert Level 2, on Thursday 14 May.

“I’m thrilled to be able to reinstate many of our facilities and services which have been suspended through the course of levels three and four” says Chief Executive of the District Council, Monique Davidson. “I’d like to assure the community that Council has a robust plan in place to ensure we maintain the strict safety measures set out by the government, for the protection of Central Hawke’s Bay.”

“This means that although certain facilities and services will be opening through Level 2, you will notice changes to the norm.”

Council’s Waipawa office will reopen to the public for counter service, with stringent processes in place to allow for required physical distancing and hygiene practices.

“Although Council’s Waipawa office will be open, we ask that as much as possible customers continue to utilise our services online, or via the phone,” says Ms Davidson.

Customers can contact Council’s Customer Experience Representatives by phone 06 857 8060 or email at for 24 hour service, 7 days a week. Many enquiries and applications can also be lodged online by visiting and clicking the ‘Do It Online’ tab.

All customers who choose to visit Council’s office in person will be required to provide contact details, to allow for contact trang to occur if necessary.

The facilities and services which are open through Alert Level 2 are listed below. Please note that some of these activities are open but with limitations. For details, please visit the Council website and search #Covid19 where you will find Frequently Asked Questions for Alert Level 2.

  • Waipawa Council Office
  • Waipukurau District Library
  • A W Parsons Heated Pool Complex
  • Civic Theatre
  • Central Hawke’s Bay Municipal Theatre
  • Community Halls
  • Building and Resource consent Site inspections
  • Transfer Stations
  • Recycling Drop Off Centres
  • Rubbish Collection
  • Recycling Collection
  • Three Waters
  • Animal Control call-outs
  • Freedom Camping Grounds

Mayor of Central Hawke’s Bay, Alex Walker, is delighted with the announcement that New Zealand will move to Level Two on Thursday.

“I’m so pleased to see us move into the level where most of our remaining small businesses will be able to open, we are able to travel, and to reach out to those family and friends that we haven’t seen in a while” says Mayor Walker.

“Let’s keep supporting each other – our farmers, our businesses, and also those in our community who will continue to need assistance to provide for their families. We’re a proud and resourceful community, so continue to shop local, be kind and stay safe.”

For the latest details on Central Hawke’s Bay District Council’s response to COVID-19, head to and search #covid19.

13 May 2020

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