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Water Mains Break

Information on the live issue affecting the water supply of Waipawa and Otane.

Monday 13 January 2020 - Media Release

Saturday 11 January 2020 - 7pm update

Thank you Waipawa and Otane residents for your ongoing efforts following Level 4 - Total Outdoor Water Ban Restrictions. We have managed to keep our reservoirs at levels that will provide us with precious time should the mains pipeline fail again.

This will be the last update for the weekend on the breakage, however the team will continue monitoring and will be on standby should a further break occur.

You can expect a comprehensive update from us on Monday 13 January, where we hope to be able to reassess the total outdoor water ban.

Continue to follow us on Facebook and here on the website to keep current with any further updates.

Saturday 11 January 2020  - 8.45am Update

Morena Waipawa and Otane Residents

Thanks again for your conservation efforts yesterday, you efforts bought us precious time. We've had teams continuing to monitor the pipeline, our treatment plants and reservoir overnight in Waipawa and Otane.

At this time, what we know is:
- Up to 125 metres of the pipeline was potentially damaged yesterday
- That the main 2 metre break was repaired yesterday and we now have contingencies in place for repairs should another failure on the damaged pipeline occur
- The pipeline remains in a fragile state, and it is important we maintain high reservoir levels in the event another break could occur.

What we don't know yet is the severity of the damage and have teams further assessing the line and putting plans in place for a permanent repair.

What we need you to know:
- A further break in the pipeline could still occur.
- It is important that we maintain high reservoir levels in case a further pipeline break occurs.
- Level 4 Water Restrictions (a total outdoor water ban) remains in place for Waipawa and Otane until further notice.

Thank your again Waipawa and Otane residents.

We'll keep you posted if anything changes, however it is important that you continue to conserve water and adhere to the Level 4 water restriction for Waipawa and Otane.

Continue to follow our website and encourage friends and neighbours to like our facebook page to keep up to date with any further updates.

Friday 10 January 2020 - 7.30pm Update

Water line repaired but Waipawa and Otane still urged to conserve water

Thanks for your urgent efforts today Waipawa and Otane residents, as we worked to overcome issues following an unexpected break in the water main that supplies the Reservoir for Waipawa and Otane.

Your efforts to conserve water saved us precious time that would have resulted in us running out of water this afternoon otherwise.

This is our last update for this evening, however we still have teams behind the scenes monitoring water plants, the affected water line and the reservoir, as well as additional teams on standby.

We'll provide a further update tomorrow morning. Thanks again Central Hawke's Bay!

Friday 10 January 2020 - 6pm Update

Waipawa and Otane residents can use their water indoors again.

Central Hawke’s Bay District Council contractors have repaired the damage to the water line that supplies Otane and Waipawa caused by a contractor working on private property at 9.30am.

Mayor Alex Walker said while the line was repaired, it was still vulnerable to failure and asked communities to continue to conserve water over the next couple of days.

“Thanks to everyone for your conservation efforts.

“Everyone can now use water indoors, but level 4 water restrictions are still in place in Waipawa and Otane, which means there’s a total ban on outdoor water use.

“While the towns are out of immediate danger of running out of water, there’s still a chance the line that feeds the Waipawa reservoir could fail again.”

Mayor Walker said there were contingency plans in place in case the water line had any more failures.

“We’ve got an alternative water line ready to go, and we’ll monitor the line in the coming days.

“We’ve also got contractors on stand-by.”

Mayor Walker said the repair team’s efforts today were focussed on a two-metre section of pipe, but a 125-metre section of pipeline was potentially damaged.

She said the towns’ water-saving efforts were a great example of community spirit.

“We’ve been delighted to see everyone pull together to get this sorted, not least of all our community members who have put in a stellar effort to save water, and Fire and Emergency New Zealand and Red Cross volunteers,” she said.

“Our contracting partners have worked tirelessly since 9.30 this morning to get the pipe up and running, and our staff members have pulled together to manage the situation as quickly and effectively as possible.

“Thank you to everyone involved.”

Friday 10 January 2020 - 3.45pm update

Thanks for your water-saving efforts, Central Hawke's Bay - you've done a sterling job and bought us some precious time. For now, we're managing to maintain the Waipawa reservoir's water level. But we're not yet out of the woods, so please continue to save water. We expect to be able to give you a comprehensive update by 6pm so stay tuned.

Friday 10 January 2020 - 3pm update

Thanks for all your help, Central Hawke's Bay. We’re making good progress on repairing the broken water line. We don’t yet know when the water supply will be back to normal but we’ll keep you in the loop.

We’ve got water tankers and bottled water on stand-by and we’ll let you know where to go if we need them. In the meantime, please use your own emergency water supplies, or if you have friends and family elsewhere in the district, visit them to fill up containers.

Please keep helping us out by continuing to conserve water. We really appreciate your efforts – you are making a difference.

We’ll update you again as soon as we have more.

Friday 10 January 2020 - 12.50pm Update

We expect to run out of water by around 2.30pm. Please continue to do everything you can to conserve water. We’re working hard to get water tankers and bottled water out to our communities and will let everyone know when they’re in place.

- don’t use your washing machine or dishwasher
- put off having a shower and taking a bath
- if it’s yellow let it mellow – don’t flush your toilet if you can get away with it.

Fixing this issue is our highest priority but we can’t do it without our community’s support.

If you have very high needs and need water delivered to your home due to mobility issues, please contact 06 857 8060.

Friday 10 January 2020 - 11am Update

It is critical that the residents of Waipawa and Otane reduce water usage immediately! 

What we know is that there has been major damage to the network pipe that supplies Otane and Waipawa. 

We also know we are running out of water and have approx 4 - 5 hours of water left.

What we don't know yet is how long it will take to make repair and if it is one break or multiple breaks along the one line.

We also don't know how long it will take to reinstate the water line.

What you need to know :

- Limit water usage as much as possible - "If it's yellow let it mellow, if it's brown flush it down."
- Make preparations to run out of water tonight

We will provide a further update at 12.30pm.

If you are reading this please share and let your neighbours know.

Friday 10 January 2020 9.30am

A private contractor has hit the main water line that feeds the Reservoir for Waipawa and the main line to Otane.

Level four water restrictions for Otane and Waipawa are immediately in place until further notice, with no supply now being provided to the Reservoir.

Level four restrictions means a total ban on outdoor water use, except in the event of an emergency. We also ask that residents of Otane and Waipawa also limit their indoor use.

Please help us share and spread the word. We will provide an update as soon at further information comes to hand.

If you are experiencing any water issues please contact us on 06 857 8060.


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