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Council Rubbish and Recycling 2021- New Service FAQs

We are making changes to your Rubbish and Recycling Services from Monday, 2 August 2021. Here's what you need to know #wastefreechb

We've listened to feedback from the 2021- 2031 Long Term Plan consultation process about the way we manage rubbish and recycling services in Central Hawke’s Bay. As a result, we are making changes to solid waste services, that will come into effect across the district from 2 August, 2021.

We have included a new third teal crate for cardboard and paper to the kerbside recycling collection for Waipawa and Waipukurau. 003052 CollectionsChanges to your collection days will occur, from August 2, 2021. 

We are also extending kerbside recycling collection to the rural communities of Otāne, Takapau, Tikokino and Ongaonga. Changes to rubbish and recycling collection days in these areas will come into effect on August 5, 2021.

Existing drop-off centres in Otāne, Takapau, Tikokino and Ongaonga will be transitioned into rural recycling trailers once the kerbside service is up and running smoothly. These trailers will frequent different areas of the district on a regular basis.

Find out more about changes to service in your area below:

Waipukurau - changes to council rubbish and recycling service, from 2 August, 2021.

 

Waipawa -  changes to council rubbish and recycling service, from 3 August, 2021.

 

Otāne, Takapau, Tikokino and Ongaonga - changes to council rubbish and recycling service, from 5 August, 2021.

If you would like to know more about what you can (and can not) put in your Council recycling crates. Please refer to our Recycling Made Easy Guide or take a look at our FAQs.

Frequently Asked Questions:

To help you navigate our new council rubbish and recycling collection services we have put together some frequently asked questions.

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Collection

  • Glass bottles and jars will go to VISY Recycling NZ Auckland
  • Plastics will go to Earthcare
  • Paper and cardboard will go to Earthcare
  • Plastics 3-7 – are considered contamination and should be placed into general waste.

The demand for recycling in Waipukurau is increasing. As Waipukurau continues to expand, new routes will make room for greater efficiencies of service. You can view a map of the zones here.

There are three trucks that come seperately to collect rubbish and recycling – there may be a wait between the arrival of each truck. Don’t worry, as long as you have followed our Recycling Made Easy Guide, your recycling should be collected.

  • The Glass Truck – for Glass (Red crate)
  • A Recycling truck – for Plastics & Cans (Black crate) and Cardboard & Paper (Teal Crate). Please note Plastics are put into one recycling slot on the side of the truck,  and the fibre goes into another slot –so it is seprated within the recycling truck.
  • A Rubbish Truck – for Council rubbish bags.

The Service

  • Black 60L Council Crate – Plastics (1,2 and 5) and cans
  • Red 45L Council Crate – Glass
  • Teal 60L Council Crate – Cardboard and Paper

Waipukurau – Pink and yellow zones will receive an additional third teal crate and we are extending our kerbside rubbish & recycling collection service to Otāne, Ongaonga, Takapau and Tikokino.

There will not be an opportunity to opt out. The kerbside rubbish and recycling collection service is rates funded and crates will be rolled out to each eligible household in the district. If the service is not used you will still be charged an annual targeted rate, similar to libraries etc.

Waipukurau and Waipawa DOC’s will continue to operate along side the kerbside rubbish and collection service. However, Otāne, Ongaonga, Takapau and Tikokino will have the drop off centres removed once the new kerbside recycling collection service is in full swing. To support our rural communities, two Rural Recycling Trailers will be replacing this service and will reach parts of the CHB district that may not have been able to readily utilise the DOC’s.

A loose schedule has been developed and communities will be informed of when and where the trailer will be. We are conscious that the schedule needs to be adaptable based on volumes of recycling so we have the ability to make some changes when possible.

The Crates

Plastics and cans. Plastic bottles and containers numbered 1,2 and 5 – Check the triangle at the bottom of the plastics. Tin and aluminium cans.

Remember – Wash, Squash and Lids off

 

Glass bottles and jars (all colours). Lids cannot be placed in the glass crates. They will need to be removed and discarded in general rubbish.

Flattened cardboard and paper. If it fits within the crate, that is what we will take.

The Packaging Forum's Soft Plastic Recycling Scheme has recently launched throughout Hawkes Bay. You can recycle your soft plastics at Waipukurau Countdown and New World. Make sure it is clean.

The bins are linked to the property and therefore our bins do not move with you. Please do not take the bins when you move.

Waipukurau and Waipawa DOC’s will continue to operate along side the kerbside rubbish and collection service. However, Otāne, Ongaonga, Takapau and Tikokino will have the drop off centres removed once the new kerbside recycling collection service is in full swing. To support our rural communities, two Rural Recycling Trailers will be replacing this service and will reach parts of the CHB district that may not have been able to readily utilise the DOC’s.

If you do not have a crate and information package under your mailbox by 30 July, 2021 – please give our customer service team a call on on 06 857 8060, or pop in and see us at our Waipawa office on Ruataniwha Street, or at the Waipawa District Library so we can follow up.

Waipukurau and Waipawa – you should have ONE new Teal crate delivered per household for cardboard and paper, by Friday, 30 July 2021.

Otāne, Tikokino, Ongaonga and Takapau, you should receive THREE new crates by Friday, 30 July 2021 under your letterbox: red for glass, black – for plastics (1, 2 and 5) and cans, and a teal crate for cardboard and paper.

We recommend you label all of your crates with the number and street address of your property. Your crates belong with the property and will stay there, even when you move. Best method to label them is using a waterproof marker.

Every household is rated for one of each of the following crates,

  • One Red crate for Glass
  • One Teal crate for Cardboard and Paper
  • One Black crate for Plastics and Cans

Your household should only have one each of the above crates. If you place more than one of each of the crates the additional crate will not be picked up for collection.

For example:

It’s Rubbish and Recycling Day, a property in Waipawa puts out 1x Red crate, 1x Black crate and 2x Teal Crates. The additional teal crate will not be collected. It  will remain on the kerbside and will be stickered for non-compliance.

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