Information about Council services under Level 1.
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The Pop-up AA and Council Service Centre is located at the Railway Station (Old Information Centre) on Bogle Brothers Esplanade in Waipukurau.
Many of the AA services are available online at www.nzta.govt.nz
For more details about Animal Control refer to Animal Services
Please contact the AW Parsons Centre for the latest information about their services on 06 858 8972
There are no restrictions on gatherings.
You are still encouraged to practice physical distancing. Please stay away from our cemeteries if you’re unwell. Please note the CHB/Waipawa Cemetery toilet is cleaned daily.
The choice will still be there to use a remote meeting option if necessary and the meetings will continue to be streamed live via Facebook
The Waipawa Council office is open to the public. All service will resume to full capacity, however a QR code will be displayed to help customers track their movements. Screens will remain up and COVID guidelines for level 1 followed at all times. Staff will be responding to phone, email and website enquiries. For enquiries call 06 857 8060 for 24-hour telephone service or email email@example.com.
A Pop-up Council Service Centre which includes AA Services is available at the Railway Station (Old Information Centre) on Bogle Brothers Esplanade in Waipukurau while the Waipukurau Library remains closed.
Many services can be accessed online by clicking on the "Do it Online" Tab on the website homepage.
Water leaks can be reported via email, phone or by completing the online fix it form
Check our pages shortly for an updated FAQ section regarding environmental health.
You must be in a self-contained vehicle and follow the guidelines on gatherings and maintain social distancing. Te Paerahi Freedom Camping Grounds will remain closed until works on the new ablution block are complete. Kairakau, Pourerere, and Aramoana/Shoal Beach toilets in freedom camping areas are now open.
The Waipawa Library is open in Level 1 from 10am-5.00pm Monday to Friday, and Saturday 10am-1pm. .
The Waipukurau Library is closed until further notice however AA and Council Services such as rates, dog registration etc can be paid at the Pop-Up Service Centre at the Railway Station on Bogle Brothers Esplanade in Waipukurau
Books can be returned to the Waipawa Library and after hours in the returns bin at the front of the Waipawa Library and to The Pop-up AA and Service Centre at the Railway Station returns bin.
Online services are available via the library website.
You can contact the Library by emailing firstname.lastname@example.org or by Messenger via Facebook, Central Hawke’s Bay District Libraries, or you can phone the Library on 06 8578123.
We are able to respond to any urgent noise control complaints. Please call 06 857 8060 (24 hour service) for further assistance.
Please contact Council to lodge an official information request.
Official Information is able to be processed fully during level 1. We will keep in contact with you to advise of any issues.
Please exercise social distancing practices with those not in your groups. Sports Clubs and other groups must manage their own attendances lists for contact tracing purposes.
Playgrounds are open however the splash pad in Waipukurau has been turned off for the Winter.
Please call the Council offices to book your appointment. Standard fees and charges apply.
All public toilets are open except Madge Hunter Park in Waipawa.
Council has adopted several rating mechanisms to assist rate payers through Covid-19 and the Drought. These range from rates postponement (rates holiday), through to Rates Remissions. For further information of these policies, please refer to Councils website:
Council has also adopted an Economic Recovery package which can be found here:
We will also be available for planning queries. Site visits will resume as normal. You will receive a phone call from the processing planner giving you at least 24 hours notice that they are coming to site. Please notify the planner of any hazards that are located on the site, including dogs, livestock, electric fencing. If necessary and practicable, please remove any hazards before the planner arrives on site.
Please refer to the Rubbish & Recycling Level 1 table for a comprehensive list of services.
Full programmed and reactive road works will continue as normal under level 1.
For more information refer to Waste Water Services
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While every endeavour has been taken by the Central Hawke's Bay District Council to ensure that the information on this website is accurate and up to date, Central Hawke's Bay District Council shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Central Hawke's Bay District Council cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.
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